Imagine that you are the CEO of a long-term care organization with dozens – maybe even hundreds –...
How to Address Media Coverage at Your Facility
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How Internal Communications Can Support Your Public Statements (Or Undermine Them)
Internal communications can support your public statements in the best of ways. Or, they can have...
How to Ensure Effective Communications During a Cyberattack
Cyberattacks are becoming more frequent. That means it’s more important than ever to know how to...
How to Handle Media Interviews During a Crisis
Crises of all types tend to generate media attention. Because media outlets vie for “exclusives”...
Don’t Say, “No Comment” – How to Handle Media Inquiries During a Crisis
Crises excite public outrage, media scrutiny, reporters’ accusatory questions, and a torrent of...
How to Create Effective Employee Communication Channels
During a crisis, effective internal communications are key to protecting three things: your...
What’s Your Crisis Communications Plan?
To quote Mike Tyson, “Everybody has a plan until they get punched in the mouth.” The good news for...
Don’t Panic: 6 Things to Do During a Crisis
Sometimes, experiencing a crisis in a business setting is simply unavoidable. Whether it’s an...
Who to Turn to in Times of Crisis
Do you know who to turn to in times of crisis? You need to have a plan. Organizations,...
How to Select a Spokesperson
The definition of what can be considered a crisis evolves year after year. For that reason, it is...
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